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Privacy PolicyEffective Date: September 2025At Pumpkin and Pumpkin Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our content, and interact with our advertising on social media platforms, including through Meta (Facebook and Instagram) advertising and lead generation forms.1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Contact information (such as your name, email address, phone number, mailing address)
- Project inquiry details (such as design preferences, budget information, project scope)
- Messages or requests you send via our contact forms or Meta lead forms
- Information you provide when subscribing to our newsletter or requesting consultationsWe also automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent on site
- Referral source (e.g., how you arrived at the site)
- Device type and operating system
- Location data (general geographic area)This information may be collected using cookies, pixels, or analytics tools like the Meta Pixel (Facebook Pixel).2. How We Use Your Information
We use your information to:
- Respond to design inquiries and provide customer support
- Schedule consultations and provide design services
- Send project updates and communication related to our services
- Improve our website and marketing efforts
- Analyze site traffic and user behavior
- Serve personalized or relevant advertisements on platforms like Facebook and Instagram
- Send newsletters or promotional materials (with your consent)
- Comply with legal obligations3. Meta Advertising and Lead Generation
We use Meta's advertising services, including Facebook and Instagram Ads, to reach potential clients and collect leads through forms. When you interact with our ads or fill out lead generation forms on these platforms:
- Meta may share your contact information and form responses with us
- We may use the Meta Pixel to track conversions and optimize our advertising
- Your interaction with our ads may be used to create custom audiences for future marketing
- You can learn more about Meta's advertising policies and how to manage your ad preferences here:
Facebook Ad Preferences: https://www.facebook.com/ads/preferences
Instagram Ad Settings: Available through your Instagram app settings4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating the website, marketing, or analytics—only to the extent necessary for those services.5. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request that we correct or delete your information
- Opt out of receiving marketing communications
- Disable cookies via your browser settings
- Request that we stop processing your personal information for marketing purposes
- Withdraw consent where we rely on consent to process your informationFor any of these requests, please contact us using the information provided in Section 8.6. Data Security
We take reasonable measures to protect your personal information, but please note that no method of transmission over the internet is 100% secure.7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Lead information from Meta forms is typically retained for up to 2 years unless you request deletion.8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”